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Terms & Conditions

Please read these terms carefully before using Zeerab Store services.

Customer Terms & Conditions

  1. 1. Card EligibilityThe Zeerab Payback Card is for Pakistani citizens/residents aged 18+. Non-transferable and for personal use only.
  2. 2. Card Subscription & DeliveryPriced at Rs. 3,000. Free delivery across Pakistan within 2-3 working days from payment verification.
  3. 3. Card ValidityValid for one (1) year from activation. Renewal available at discounted rate. Expired cards forfeit all benefits.
  4. 4. Payback Policy50% payback on purchases at certified Zeerab partner merchants. No minimum purchase limit.
  5. 5. 2% monthly2% monthly on card investment over 25 months, in addition to 50% purchase payback.
  6. 6. Card Usage RulesPhysical card must be presented at merchant counter. Digital/photo copies not accepted. Report lost/stolen cards immediately.
  7. 7. Merchant AvailabilityBenefits valid only at certified Zeerab partners. Zeerab reserves the right to add/remove merchants without prior notice.
  8. 8. Refund PolicyCard fee of Rs. 3,000 is non-refundable once processed and dispatched. Manufacturing defects get free replacement.
  9. 9. Dispute ResolutionDisputes must be reported within 30 days of transaction. Zeerab mediates but management decision is final.